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Showing posts with label boss. Show all posts
Showing posts with label boss. Show all posts
19 Sept 2014
Three Update - How did Three sort the Pukkin problem? THE FUTURE IS NOW BRIGHT!
Mother 4 Justice - Elizabeth Robillard blogs and shares truth and information -
250mm To: Executive Office <Executive.Office@three.co.uk>
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable
Thank you Sarah,little too late I'm afraid, with another provider now.
Sim card was stuck. Also - the PUK sent was erroneous. Have written
to various bodies regarding the distress caused to sick, elderly and
disabled when faced with no 'phone. It is sheer discrimination by the
mobile companies not to issue emergency code to enable a call to
customer services, a simple fix would relieve a lot of suffering/could
prevent ww3! Thanks for your assistance, Liz
On Fri, Sep 19, 2014 at 12:42 PM, Executive Office
<Executive.Office@three.co.uk> wrote:
> Hello EC
>
>
>
>
>
> I=E2=80=99m sorry to hear your having problems trying to get help with yo=
ur account.
> I=E2=80=99ve been looking into this for you and I just wanted to get in t=
ouch.
>
>
>
> Thanks for sending your details, so we could validate your account. Howev=
er,
> please confirm your full name for me, as this is what=E2=80=99s registere=
d with us.
>
>
>
> Please also confirm that it=E2=80=99s a PUK code you=E2=80=99re looking f=
or and if this is
> the error on your screen. If so, please let me know what type of phone
> you=E2=80=99re using.
>
>
>
> Once I have this information, I can reply by email to let you know what y=
our
> next steps are, or if you have an another number I can call you on, I can=
go
> through the steps with you.
>
>
>
>
>
> Thanks again and I hope to hear from you soon.
>
>
>
>
>
>
>
> Sarah Kyle
>
> Three Executive Office
>
250mm To: Executive Office <Executive.Office@three.co.uk>
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable
Thank you Sarah,little too late I'm afraid, with another provider now.
Sim card was stuck. Also - the PUK sent was erroneous. Have written
to various bodies regarding the distress caused to sick, elderly and
disabled when faced with no 'phone. It is sheer discrimination by the
mobile companies not to issue emergency code to enable a call to
customer services, a simple fix would relieve a lot of suffering/could
prevent ww3! Thanks for your assistance, Liz
On Fri, Sep 19, 2014 at 12:42 PM, Executive Office
<Executive.Office@three.co.uk> wrote:
> Hello EC
>
>
>
>
>
> I=E2=80=99m sorry to hear your having problems trying to get help with yo=
ur account.
> I=E2=80=99ve been looking into this for you and I just wanted to get in t=
ouch.
>
>
>
> Thanks for sending your details, so we could validate your account. Howev=
er,
> please confirm your full name for me, as this is what=E2=80=99s registere=
d with us.
>
>
>
> Please also confirm that it=E2=80=99s a PUK code you=E2=80=99re looking f=
or and if this is
> the error on your screen. If so, please let me know what type of phone
> you=E2=80=99re using.
>
>
>
> Once I have this information, I can reply by email to let you know what y=
our
> next steps are, or if you have an another number I can call you on, I can=
go
> through the steps with you.
>
>
>
>
>
> Thanks again and I hope to hear from you soon.
>
>
>
>
>
>
>
> Sarah Kyle
>
> Three Executive Office
>
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